I just placed my order, when will it be shipped?
If your piece is custom (or made-to-order)*, it may take up to 2 weeks to ship out. For pieces that are in stock, orders will be shipped out within 2-3 business days. Once the item has been shipped you will receive a confirmation email with tracking details. Please make sure your shipping address is entered correctly before placing an order to avoid any further delays.
*Please note that most pieces are made to order.
What carrier do you ship with?
Orders will be shipped out with USPS Priority Mail, unless stated otherwise in your confirmation email.
International orders be will charged full price for shipping unless order is over $200 USD then the package ships free!
I accidentally filled in my address wrong/ordered the wrong size. What do I do?
In the account that an incorrect address or size has been entered, email help@mayarebekah.com as soon as possible so we can attempt to correct it. Once the item has been shipped out we are no longer responsible for any loss or theft that may occur. Please double check the correct address has been filled out or the correct size has been selected before placing your order to avoid any shipping issues.
All items are final sale with few exceptions. Any piece returned will need to be approved for store credit before being sent back. If an item is sent back without approval, any expenses incurred will not be refunded.
In the event that a return has been approved, the item will be refunded for store credit only.
*Please keep in mind all nameplates, custom pieces, and most rings are final sale.
