All materials are Sterling Silver and 14k Gold-fill unless stated otherwise on the item page.
If your piece is custom (or made-to-order)*, it may take up to 2 weeks to ship out. For pieces that are in stock, orders will be shipped out within 2-3 business days. Once the item has been shipped you will receive a confirmation email with tracking details. Please make sure your shipping address is entered correctly before placing an order to avoid any further delays.
*Please note that most pieces are made to order.
Orders will be shipped out with USPS Priority Mail, unless stated otherwise in your confirmation email. Please make sure your shipping address is entered correctly before placing an order to avoid any further delays.
In the account that an incorrect address or size has been entered, email help@mayarebekah.com as soon as possible so we can attempt to correct it. Once the item has been shipped out we are no longer responsible for any loss or theft that may occur. Please double check the correct address has been filled out or the correct size has been selected before placing your order to avoid any shipping issues.
Rings: Sizing can be difficult at home so if you don't already know your ring size, I would recommend going to a nearby jewelry store. Most places will size you for free and it is best way to get an accurate sizing!
Necklaces & Chains: Chain lengths can also be a little tricky since every body type is different! I recommend getting some floss or string and measuring to your desired length (in inches). Keep in mind that the chain lengths do not include the pendant - the pendant will always sit below the chain.
All products are in US sizing. If you don't see your size listed, please email me at help@mayarebekah.com!
To ensure your jewelry has a long lifespan, it is best to keep your piece out of water and avoid direct exposure to harsh soaps or lotions. If your jewelry is cared for, it will last you forever!
I offer cleaning and polishing services on all of my pieces for free*! Just reach out and we can get something set up to have the jewelry sent back. I will return your piece bright and shiny again! Please allow up to 2 weeks for cleaning services to be completed and shipped back out. Please wait for approval before sending any pieces back for cleaning!
*Shipping costs are not included.
If your piece requires any repairs, a small fee may apply depending on the extent of the damage. Reach out at help@mayarebekah.com so I can get your piece looking brand new again!
*Shipping costs are not included.
If you aren't sure of what to order, you can always reach out and we can work on something together. Gift certificates are also available for purchase!
All items are final sale with few exceptions. Any piece returned will need to be approved for store credit before being sent back. If an item is sent back without approval, any expenses incurred will not be refunded.
In the event that a return has been approved, the item will be refunded for store credit only.
*Please keep in mind all nameplates, custom pieces, and most rings are final sale.
